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All Outputs (15)

Creating effective management simulations: rapidly, responsibly, relevantly (2023)
Book Chapter
Fletcher, G. (2023). Creating effective management simulations: rapidly, responsibly, relevantly. In I. Deliyannis (Ed.), Gamification - Analysis, Design, Development and Ludification (99-114). London: IntechOpen. https://doi.org/10.5772/intechopen.100781

This chapter presents a critical discussion of the current state of management simulations and considers this specific genre of software against the backdrop of wholesale gamification of activities within organizations and the widespread popularity o... Read More about Creating effective management simulations: rapidly, responsibly, relevantly.

The single silo university (2021)
Book Chapter
Fletcher, G., Dron, R., & Gimeno, M. (2021). The single silo university. In D. Remenyi (Ed.), Excellence in university leadership and management : case histories. Academic Conferences International

In 2015, the University of Salford committed to a new five-year institutional strategy. A hallmark of this strategy was the focus on the undeviating single priority of industrial collaboration. The clarity and simplicity of this approach was challeng... Read More about The single silo university.

The impact of Human Choice and Computers and Technical Committee 9 on ICTs and society : a critical sociotechnical tale (2021)
Book Chapter
Kreps, D., & Fletcher, G. (2021). The impact of Human Choice and Computers and Technical Committee 9 on ICTs and society : a critical sociotechnical tale. In M. Goedicke, E. Neuhold, & K. Rannenberg (Eds.), Advancing Research in Information and Communication Technology : IFIP's exciting first 60+ years, views from the Technical Committees and Working Groups (363-380). Springer International Publishing. https://doi.org/10.1007/978-3-030-81701-5_15

In this chapter we briefly recount the history of the Human Choice and Computers conference series, and of Technical Committee 9, and show that not only has there been a marked focus, over more than four decades, on a critical and sociotechnical appr... Read More about The impact of Human Choice and Computers and Technical Committee 9 on ICTs and society : a critical sociotechnical tale.

The future is visual management (2020)
Book Chapter
Fletcher, G. The future is visual management. In J. Metselaar (Ed.), Strategic Management in the Age of Digital Transformation. Diamond Scientific Publishing/Proud Pen. Manuscript submitted for publication

This chapter describes the development of the use of visualisation techniques within management planning and decision-making processes towards the realisation of visual management. By drawing on exemplars and vignettes of visualisations that have bee... Read More about The future is visual management.

Service innovation and transformation : the case of WeChat (2019)
Book Chapter
Chen, Y., & Zhao, W. (2019). Service innovation and transformation : the case of WeChat. In A. Fenton, G. Fletcher, & M. Griffiths (Eds.), Strategic Digital Transformation: A Results-Driven Approach (174-181). Routledge

Business innovation is closely associated with the enterprise boundary, focusing on internal control to carry out innovation activities and use internal innovation resources. But this format faces the challenge of knowledge dispersion, information di... Read More about Service innovation and transformation : the case of WeChat.

Understanding how others see your organisation (2019)
Book Chapter
Kane, S. (2019). Understanding how others see your organisation. In A. Fenton, G. Fletcher, & M. Griffiths (Eds.), Strategic Digital Transformation: a results-driven approach (86-94). Oxon: Routledge

Armed with an understanding of influential external changes, knowledge of the value created by these changes and an awareness of what competitors are doing in response, the spotlight now turns internally to understanding your own organisation in the... Read More about Understanding how others see your organisation.

Managing your human resources : sequential-tasking and maker time (2019)
Book Chapter
Lord, J., & Fenton, A. (2019). Managing your human resources : sequential-tasking and maker time. In A. Fenton, M. Griffiths, & G. Fletcher (Eds.), Strategic Digital Transformation: a results-driven approach (157-164). Oxon: Routledge

This chapter focuses on the human resource issues faced in the “always on” VUCA (Volatile, Uncertain, Complex and Ambiguous) world. With all of the benefits and flexibility of mobile digital working and data-driven management, this can also have nega... Read More about Managing your human resources : sequential-tasking and maker time.

Social media (2016)
Book Chapter
Fenton, A., & Mohamad, M. (2016). Social media. In A. Heinze, & G. Fletcher (Eds.), Digital and social media marketing : a results-driven approach (190-213). Routledge

In this chapter you will: 1) understand the dynamics of social media-based communities, their composition and behaviours 2) learn to conduct a social media audit including competitor analysis 3) recognise the importance of a blog as a centre of... Read More about Social media.

Life, death and everyday experience of social media (2013)
Book Chapter
Greenhill, A., & Fletcher, G. (2013). Life, death and everyday experience of social media. In M. Gillespie, D. John Herbert, & A. Greenhill (Eds.), Social Media and Religious Change (201-217). Berlin: De Gruyter

This chapter explores the online remembrances of people made famous through media-generated activity post-mortem. We explore the observed ritualised practices found on memorial websites (specifically gonetoosoon.org) and present them as examples of c... Read More about Life, death and everyday experience of social media.

Reframing online shopping through innovative and organic user-oriented design (2011)
Book Chapter
Greenhill, A., & Fletcher, G. (2011). Reframing online shopping through innovative and organic user-oriented design. In H. Isomäki, & S. Pekkola (Eds.), Reframing Humans in Information Systems Development (243-262). Springer. https://doi.org/10.1007/978-1-84996-347-3_15

The structure and form of the Web is defined by specific design elements; its protocols, the scope of acceptable file formats and the capability of clients. These elements are intentionally minimal constraints but nonetheless structure what can be ac... Read More about Reframing online shopping through innovative and organic user-oriented design.

Exploring "Events" as an Information Systems Research Methodology (2009)
Book Chapter
Greenhill, A., & Fletcher, G. (2009). Exploring "Events" as an Information Systems Research Methodology. In Cross-Disciplinary Advances in Human Computer Interaction: User Modeling, Social Computing, and Adaptive Interfaces (108-121). IGI Global. https://doi.org/10.4018/978-1-60566-142-1.ch007

In this article we build upon existing research and commentary from a variety of disciplinary sources, including information systems, organisational and management studies, and the social sciences that focus upon the meaning, significance and impact... Read More about Exploring "Events" as an Information Systems Research Methodology.

Exploring "Events" as an Information Systems Research Methodology (2009)
Book Chapter
Greenhill, A., & Fletcher, G. (2009). Exploring "Events" as an Information Systems Research Methodology. In Human Computer Interaction: Concepts, Methodologies, Tools, and Applications. IGI Global. https://doi.org/10.4018/9781878289919.ch123

In this article we build upon existing research and commentary from a variety of disciplinary sources, including information systems, organisational and management studies, and the social sciences that focus upon the meaning, significance and impact... Read More about Exploring "Events" as an Information Systems Research Methodology.

The Polysemy of Human-Computer Interaction (2009)
Book Chapter
Greenhill, A., & Fletcher, G. (2009). The Polysemy of Human-Computer Interaction. In P. Saariluoma, & H. Isomaki (Eds.), Future Interaction Design II (175-190). London: Springer

This chapter provides exemplars of the influence of digital artifacts upon cultural experiences. We argue that the associations between people and artifacts, and specifically digital artifacts, is an increasingly dense, interwoven, and pivotal aspect... Read More about The Polysemy of Human-Computer Interaction.

We like… cultural traits in cyberculture (2006)
Book Chapter
Fletcher, G., & Greenhill, A. (2006). We like… cultural traits in cyberculture. In K. Morgan, C. Brebbia, & J. Spector (Eds.), The internet society II: advances in education, commerce & governance (235-244). Southampton, England / Boston,USA: WIT Press