The Claims Culture: A Taxonomy of Industry Attitudes
(2003)
Journal Article
Rooke, J., Seymour, D., & Fellows, R. (2003). The Claims Culture: A Taxonomy of Industry Attitudes. Construction Management and Economics, 21(2), 167-174. https://doi.org/10.1080/0144619032000079707
This paper presents an analysis of a familiar aspect of construction industry culture that we have dubbed 'the claims culture'. This is a culture of contract administration that lays a strong emphasis on the planning and management of claims. The pri... Read More about The Claims Culture: A Taxonomy of Industry Attitudes.