Environmental management and corporate social responsibility in corporate organisations - an integrated management system and balanced scorecard framework for corporate sustainability

Lau, WK

Abstract

This research investigated environmental management and corporate social responsibility
practices to identify the implementation and operational problems that organisations face in
setting up and operating their systems. The aim was to develop an integrated management
system so that corporate organisations can link separate environmental management and
corporate responsibility frameworks under one management administration. The study
reviewed a range of research literature related to key areas that form the core foundation of
the research. These were environmental management, corporate social responsibility, and
corporate strategy for competitive advantage. A set of criteria was developed and adopted
for searching, selecting and reviewing the research literature related to these areas. The
methodology developed in the thesis rest on extensive review of the research and business
research papers and from undertaking analysis of over 266 Financial Times Top 500 CSR
and Environment Reports supplemented by a 85 questionnaires and 12 case studies of
companies in Greater Manchester, UK. A set of appraisal criteria were developed for
analysing and evaluating the company's reports and web-based information. Further to this,
a method was developed by which to transfer qualitative information collated from content
analysis of the company reports into numeric data for extracting principal factors using the
SPSS advanced statistical procedure.
The thesis then develops an integrated management approach by which organisations can
improve sustainability in corporate social responsibility terms based on informed
commitment from top levels. The thesis analyses the balance scorecards of Kaplan and
Norton (1996) and Figge, Hahn et al. (2001) and presents an alternative model to promote
corporate sustainability under an integrated management framework. The thesis integrate
Kaplan and Norton's' Learning and Growth perspectives into each of five new perspectives
as we argue that each are separate areas of strategy and operations and each must learn and
grow with corporate commitment at its foundation. The model developed essentially
provides an effective means by which corporate enterprise can integrate their management
systems across a wider set of organisational functions.

Citation

Lau, W. Environmental management and corporate social responsibility in corporate organisations - an integrated management system and balanced scorecard framework for corporate sustainability. (Thesis). University of Salford

• Thesis Type: Thesis
• Deposit Date: Aug 13, 2021
• Award Date: Apr 1, 2012