The application of effective facilities management techniques to best optimise the provision of community health services within the community health care premises

Featherstone, P

Abstract

This thesis examines the context of facilities management within the
organisational context of the Community Health Care National Health Service
Trust. The thesis commences with an examination of corporate and
organisational strategy and how organisational philosophy and goals impact
upon facilities management activity and effectiveness. This examination is
developed within the Community Health Care setting through the application
and analysis of a comprehensive tri-partite survey data set that examines the
juxtaposition of Community Health Trust corporate strategy, facilities
management techniques and health care perceptions of the facilities
management process.
The thesis then explores the derivation of facilities management strategy within
the Community Health Trust, in terms of its alignment with general Trust
corporate strategy, and develops core strategic facilities management
philosophies. These philosophies attenuate contemporary facilities management
concepts, and directly reference the afore-mentioned survey data sets. This
results in a critical examination of facilities management within the chosen
practice environment which, in turn, enables the documenting of various
methodologies to best optimise the entire Trust facilities management process.
The thesis then illustrates how quality management can act as the primary
interface between strategic and operational Trust facilities management and
what quality control mechanisms can be employed within the Trust to assure
facilities quality, at both strategic and operational levels.
The thesis continues with examples of emergent health care facilities
management techniques which, despite having a primarily operational bias,
directly reference and build upon the previous strategic Trust facilities
management determinants. These emergent techniques encompass conventional
facilities management tools, facilities management tools from outside the
community health care practice environment, and report upon, for the first time,
various innovative facilities management techniques which directly reference
community health care philosophies.
The thesis concludes with a model which illustrates the links between corporate
strategy, facilities strategy, and facilities application within the chosen practice
environment.

Citation

Featherstone, P. The application of effective facilities management techniques to best optimise the provision of community health services within the community health care premises. (Dissertation). University of Salford

• Thesis Type: Dissertation
• Deposit Date: Jun 17, 2021
• Publicly Available Date: Jun 17, 2021
• Award Date: Apr 1, 1999