Information flows at inter-team boundaries in agile information systems development

Rahy, S; Bass, J

Abstract

Agile software development methods are being used on larger projects thus the study of inter-team communication are becoming an important topic of interest for researchers. This research addresses inter-team communication by exploring the tools and three different boundaries, inter-team, team and customers, and geographically separated teams. In this research, we gathered data from semi-structured face-to-face interviews which were analyzed following the grounded theory approach. Our study reveals consensus from different teams on the importance of virtual Kanban boards. Also, some teams members tend to adapt to other teams’ preferred communication tool. We observed challenges around interdependent user stories among the different teams and highlighted the problems that rise at the different boundaries.
Keywords: agile information system development • inter-team communication • agile team boundary • communication • agile methods • cooperating agile teams

• Presentation Conference Type: Conference Paper (published)
• Conference Name: 15th European, Mediterranean and Middle Eastern Conference on Information Systems (EMCIS)
• Acceptance Date: Jun 30, 2018
• Online Publication Date: Jan 12, 2019
• Publication Date: Oct 5, 2018
• Deposit Date: Sep 4, 2018
• Publicly Available Date: Oct 6, 2018
• Peer Reviewed: Peer Reviewed
• Series Title: Lecture Notes in Business Information Processing
• Series Number: 341
• Book Title: Information Systems 15th European, Mediterranean, and Middle Eastern Conference, EMCIS 2018, Limassol, Cyprus, October 4-5, 2018, Proceedings
• ISBN: 9783030113940-(print);-9783030113957-(eBook)
• DOI: https://doi.org/10.1007/978-3-030-11395-7_38