Performance measurement and management in construction : a conceptual framework

Sonson, SJ; Kulatunga, U; Pathirage, C

Abstract

The dynamic and competitive business environment has motivated and compelled construction firms to implement contemporary performance measurement and management (PMM) systems and frameworks to generate more comprehensive information on their performance. The aim of this research is to develop a conceptual framework to better measure and evaluate the performance of construction firms. The methodology of this research is based on a comprehensive literature review of PMM in general, and in construction. This research discusses performance measurement concepts, key PMM frameworks in general use and in construction, and also presents the salient components of the proposed conceptual framework. The research findings reveals the relevance of PMM to the construction industry and show seven generic perspectives that can cover all facets of construction firms’ performance. The critical success factors and related key performance measures that reflect the circumstances of construction firms and the industry were also identified for the framework. This research contributes to the body of knowledge in the area of PMM by proposing a conceptual framework, and developing an understanding of the need for PMM in construction. This research is part of ongoing research study being undertaken in Saint Lucia on PMM in construction.

Citation

Sonson, S., Kulatunga, U., & Pathirage, C. (2017, September). Performance measurement and management in construction : a conceptual framework. Presented at 13th International Postgraduate Research Conference (IPGRC), University of Salford, UK

• Presentation Conference Type: Other
• Conference Name: 13th International Postgraduate Research Conference (IPGRC)
• Conference Location: University of Salford, UK
• Start Date: Sep 14, 2017
• End Date: Sep 15, 2017
• Publication Date: Sep 14, 2017
• Deposit Date: Oct 2, 2017
• Publicly Available Date: Oct 2, 2017
• Publisher URL: http://conference.org.uk/international-research-week/post-graduates/
• Additional Information: Event Type : Conference