Strategic change in the delivery of infrastructure

Potts, M; McDermott, P; Stephenson, A

Abstract

This paper discusses a socio technical systems approach to the strategic delivery of infrastructure in the regulated UK water sector as part of a participatory focused research project. Part of an ongoing PhD programme, this paper highlights the value of a structured approach toward the facilitation of change within an Infrastructure Client Organisation (ICO). Engaged with a single UK based Water and Wastewater ICO (UKWASC), this project has been able to enact real world change through a framework of participatory change management enhanced by the application of strategic procurement management principles. This paper highlights the context through which interventions can be defined within a practical setting and how to jointly optimise an ICO and its delivery arrangements to work towards achieving effective project delivery.

Citation

Potts, M., McDermott, P., & Stephenson, A. (2015, November). Strategic change in the delivery of infrastructure. Presented at Going north for sustainability: Leveraging knowledge and innovation for sustainable construction and development, London, South Bank University

• Presentation Conference Type: Other
• Conference Name: Going north for sustainability: Leveraging knowledge and innovation for sustainable construction and development
• Conference Location: London, South Bank University
• Start Date: Nov 23, 2015
• End Date: Nov 25, 2015
• Publication Date: Nov 1, 2015
• Deposit Date: May 3, 2016
• Additional Information: Event Type : Conference; Funders : Engineering and Physical Sciences Research Council (EPSRC); Projects : Towards the Development of a New Delivery System for water sector infrastructure projects – organisational development through action research; Grant Number: iCASE between Universtiy of Salford & United Utilities