A systems approach to strategic infrastructure delivery

Potts, Michael; McDermott, Peter; Stephenson, Andrew

Abstract

This paper discusses a systems approach to the strategic delivery of infrastructure in the regulated UK water sector as part of a participatory-focused research project. Part of an ongoing PhD programme, this paper highlights the value of a strategic approach to the procurement of infrastructure-related services in accordance with the quinquennial water sector reprocurement exercise being undertaken by infrastructure client organisations (ICOs). As a strategic approach is concerned with understanding the delivery environment into which an organisation places, engages and delivers projects, this paper surfaces how a UK-based water and wastewater ICO has engaged with its delivery market, through procurement, to position itself strategically within the wider delivery environment to serve its customers better. Using a systems approach, what is brought to light here is the importance of organisational transitioning through change management and how a delivery strategy can encompass the facilitation of organisational change

Citation

Potts, M., McDermott, P., & Stephenson, A. (2016). A systems approach to strategic infrastructure delivery. Proceedings of the ICE - Management, Procurement and Law, 169(3), 95-105. https://doi.org/10.1680/jmapl.15.00026

• Journal Article Type: Article
• Online Publication Date: May 12, 2016
• Publication Date: Mar 16, 2016
• Deposit Date: Apr 5, 2016
• Publicly Available Date: Apr 5, 2016
• Journal: Proceedings of the ICE - Management, Procurement and Law
• Print ISSN: 1751-4304
• Electronic ISSN: 1751-4312
• Publisher: Thomas Telford
• Volume: 169
• Issue: 3
• Pages: 95-105
• DOI: https://doi.org/10.1680/jmapl.15.00026
• Publisher URL: http://dx.doi.org/10.1680/jmapl.15.00026
• Related Public URLs: http://www.icevirtuallibrary.com/toc/jmapl/current
• Additional Information: Funders : Engineering and Physical Sciences Research Council (EPSRC); Projects : iCASE - Towards the development of a New Delivery System for water sector infrastructure projects – organisational development through action research.