Knowledge sharing maturity model for Jordanian construction sector

Arif, M; AlZubi, M; Gupat, A; Egbu, CO; Walton, R; Islam, RUBINA

Abstract

Purpose - This purpose of the paper is to present a maturity model developed to assess
Knowledge Sharing (KS) for the Jordanian construction sector.
Design/methodology/approach - The research was conducted in three stages. The first stage
consisted of the review of literature and documenting variables from the literature that
highlight influence on KS in organisations. The second stage was designed for maturity
model development by identifying the cultural factors that affect KS in the Jordanian
construction sector through questionnaires and interviews. Factor analysis was used to find
possible relationships between the cultural variables followed by semi-structured interviews.
In the third stage the initial maturity model was refined through another set of semi-structured
interviews.
Findings – The model presented in the paper includes three levels of maturity. The first level
identifies whether the variable barely exists in company’s KS practices. The second level
shows the occasional techniques which the company uses to increase KS activities. The final
level demonstrates the importance of the variable in affecting KS as being fundamentally
ingrained in the company’s vision, mission, strategy and operations.
Originality/value - The research has developed a model that can be used to measure the KS
in an organisation. Although the model has been applied to the construction industry, it can
easily be modified to fit other sectors.

Citation

Arif, M., AlZubi, M., Gupat, A., Egbu, C., Walton, R., & Islam, R. (2017). Knowledge sharing maturity model for Jordanian construction sector. Engineering, Construction and Architectural Management, 24(1), 170-188. https://doi.org/10.1108/ECAM-09-2015-0144

• Journal Article Type: Article
• Acceptance Date: Mar 22, 2016
• Publication Date: Jan 16, 2017
• Deposit Date: Mar 22, 2016
• Publicly Available Date: Sep 27, 2017
• Journal: Engineering Construction and Architectural Management
• Print ISSN: 0969-9988
• Publisher: Emerald
• Volume: 24
• Issue: 1
• Pages: 170-188
• DOI: https://doi.org/10.1108/ECAM-09-2015-0144
• Publisher URL: http://dx.doi.org/10.1108/ECAM-09-2015-0144
• Related Public URLs: http://www.emeraldinsight.com/loi/ecam