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Gestao de beneficios na etapa de projecto em empreendimentos hospitalares do reino unido [Managing benefits in the design of healthcare favilities in the UK]

Tillmann, P; Tzortzopoulos, P; Sapountzis, S; Formoso, C

Gestao de beneficios na etapa de projecto em empreendimentos hospitalares do reino unido [Managing benefits in the design of healthcare favilities in the UK] Thumbnail


Authors

P Tillmann

P Tzortzopoulos

C Formoso



Abstract

Proposal: The healthcare system in the United kingdomis passing through transformation and change for improvement and innovation. Within this context, healthcare facilities are being developed in a complex multi-stakeholder environment, which usually have diverse and conflicting interests and no experience in design. This contributes for difficulties in managing their requirements, leading to low quality of design. Aiming to contribute for the management of these projects, a benefits management model is being developed and introduced in the sector by the University of Salford. This model intends to support the consideration of different stakeholders’ expectations in project development. In this sense, the aim of this paper was to bring discussions about how such approach could be adopted to support the design process within those projects. This research was developed through the participation on the model implementation, in addition to a literature review on benefits management and design approaches that are used in the UK and that could support benefits management in the design process. Main findings are related to a need for anticipating the participation of designers on project development and straightening the relationship between designers and decision makers. As a result, recommendations could be done to support benefits management throughout the design process.
Keywords: Design process, project management, benefits realisation

Citation

Tillmann, P., Tzortzopoulos, P., Sapountzis, S., & Formoso, C. (2010). Gestao de beneficios na etapa de projecto em empreendimentos hospitalares do reino unido [Managing benefits in the design of healthcare favilities in the UK]. Gestão & Tecnologia de Projetos, 5(1), 109-132. https://doi.org/10.4237/gtp.v5i1.114

Journal Article Type Article
Publication Date Jul 1, 2010
Deposit Date Oct 21, 2011
Publicly Available Date Apr 5, 2016
Journal Gestão & Tecnologia de Projetos
Peer Reviewed Peer Reviewed
Volume 5
Issue 1
Pages 109-132
DOI https://doi.org/10.4237/gtp.v5i1.114
Keywords Design process, project management, benefits realisation
Publisher URL http://www.arquitetura.eesc.usp.br

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