The development of a benefits realisation management process to drive successful programmes and projects

Sapountzis, S; Harris, KA; Kagioglou, M

Abstract

Traditionally major capital investment programmes and projects are measured on their success in relation to cost, quality and time of delivery, and not in relation to
the benefits or impact that they have delivered. Benefits Realisation is emerging as one of the methods to assist organisations to manage the whole life cycle of
programmes and projects. The Health and Care Infrastructure Research and Innovation Centre (HaCIRIC) based in the UK is undertaking a research project in Benefits Realisation aiming to develop a process/framework that will meet the demands above in conjunction with promoting continuous improvement and organisational learning. The methodology
used is based on an action research approach; combining findings from a literature review and case studies within UK’s primary healthcare sector. This paper investigates the developments so far in Benefits Realisation Management and
focuses on the requirements to manage change and benefits in a joint approach to deliver the necessary outputs on time, to quality and cost without failing to realise
the benefits of the change. The aim of the paper is to demonstrate the need for benefits driven programme/project management and the importance of identifying the level of involvement, contribution and manage expectations of all stakeholders throughout the process.

Citation

Sapountzis, S., Harris, K., & Kagioglou, M. (2008, May). The development of a benefits realisation management process to drive successful programmes and projects. Presented at “Project Management Advances, Training & Certification in the Mediterranean”, Chios Island, Greece

• Presentation Conference Type: Other
• Conference Name: “Project Management Advances, Training & Certification in the Mediterranean”
• Conference Location: Chios Island, Greece
• Start Date: May 29, 2008
• End Date: May 31, 2008
• Publication Date: May 1, 2008
• Deposit Date: Oct 17, 2011
• Publicly Available Date: Apr 5, 2016
• Additional Information: Event Type : Conference