The need for Benefits Realisation in healthcare – Creating a benefits driven culture

Sapountzis, S; Harris, KA; Kagioglou, M

Abstract

Transformation and change for a better health and care delivery system have been the
driving forces behind UK’s government initiatives and investments during the past
decade. Questions have been raised in terms of how successful these investments have
been and to what extent they have delivered their strategic step changes and benefits to
the community and to the healthcare system in itself as a whole. The need to identify a
process that will manage and deliver those benefits as well as managing any
unanticipated impacts is now greater than ever.
This paper investigates the need for a new thinking behind transformation and change
and argues that the answer is a benefits driven mindset. A Benefits Realisation
Management Process (BRMP) should be the leverage behind any decision making
mechanism. It should provide the justification and give purpose to any project or
programme no matter how big or small.
This paper presents results from a literature review and a case study methodology
approach focusing on why healthcare infrastructure and service delivery programmes or
projects need to be benefit driven in order to have a better chance on achieving the
required results for all stakeholders involved throughout the process.

Citation

Sapountzis, S., Harris, K., & Kagioglou, M. (2008, April). The need for Benefits Realisation in healthcare – Creating a benefits driven culture. Presented at 1st HaCIRIC Symposium: Redefining healthcare infrastructure, Integratingservices, technologies, and the built environment, London , UK

• Presentation Conference Type: Other
• Conference Name: 1st HaCIRIC Symposium: Redefining healthcare infrastructure, Integratingservices, technologies, and the built environment
• Conference Location: London , UK
• Start Date: Apr 3, 2008
• End Date: Apr 4, 2008
• Publication Date: Apr 1, 2008
• Deposit Date: Oct 17, 2011
• Publicly Available Date: Apr 5, 2016
• Additional Information: Event Type : Conference