BeReal benefits realisation model integrated approach: The built environment lifecycle and organisational views

Yates, KA; Lima, JB; Sapountzis, S; Tzortzopoulos, P; Kagioglou, M

Abstract

The overall performance measurement of a healthcare system should be related to
benefits realisation optimisation, looking for equilibrium between resource
utilization (cost and time) and services provided (access and quality). The built
environment should be seen, not only as context, but also as a resource that
enables and potentially impacts on healthcare operations efficiency, influencing
care and service efficacy. Based on an extensive literature review, focus group
discussion, and case studies, this paper gives a perspective of the BeReal (benefits
realisation) model structure and, describes a selected group of benefits which are
used as preliminarily performance high-level targets (strategic benefits and sub
benefits), organising the basis for further characterisation of detailed (end)
benefits. In line with that, the scope of the BeReal model is discussed and
characterised through a selected group of criteria (i.e. through the built
environment lifecycle view, organisational view and other related dimensions).
For some of these criteria a roadmap is proposed, emphasising on further research
that could lead to fundamental improvements in the BeReal model, more precisely
in benefits specification and segmentation, within the context of the UK
healthcare sector.

Citation

Yates, K., Lima, J., Sapountzis, S., Tzortzopoulos, P., & Kagioglou, M. (2009, April). BeReal benefits realisation model integrated approach: The built environment lifecycle and organisational views. Presented at 2nd HaCIRIC Symposium: Improving Healthcare Infrastructures through Innovation, Brighton, UK

• Presentation Conference Type: Other
• Conference Name: 2nd HaCIRIC Symposium: Improving Healthcare Infrastructures through Innovation
• Conference Location: Brighton, UK
• Start Date: Apr 2, 2009
• End Date: Apr 3, 2009
• Publication Date: Apr 1, 2009
• Deposit Date: Oct 17, 2011
• Publicly Available Date: Apr 5, 2016
• Additional Information: Event Type : Conference