Change management and relocation: a moving experience

Finch, E

Abstract

Organisational change brings with it a need for facilities changes. Merging, splitting, downsizing, upsizing, adaptations, are all physical manifestations of the need for change. Along with these changes are innumerable human and organizational changes that are often unintended and poorly understood. The purpose of this paper is to explore what the wider literature has to say about these secondary effects. Specifically, we consider the displacement and fracturing of established modes of operation embedded in previously occupied buildings and the formation of new modes of operation. The paper considers the application of ‘griefwork’ initially proposed by Kubler-Ross in the 1950s. Such an approach provides a means to understand physical change. Furthermore, in the following analysis we consider research currently being undertaken at MediacityUK to trace the transition experiences of those impacted by a major facility change across a split-site. The research findings will provide insights concerning architectural and facilities management interventions that can significantly reduce the human and organizational cost of change, which though difficult to measure, have a profound effect on the sustainability of an organization.

Citation

Finch, E. (2011, November). Change management and relocation: a moving experience. Presented at 2º.Simpósio Brasileiro de Qualidade do Projeto no Ambiente Construído, Rio de Janeiro

• Presentation Conference Type: Keynote
• Conference Name: 2º.Simpósio Brasileiro de Qualidade do Projeto no Ambiente Construído
• Conference Location: Rio de Janeiro
• Start Date: Nov 3, 2011
• End Date: Nov 4, 2011
• Publication Date: Nov 3, 2011
• Deposit Date: Oct 5, 2011
• Publicly Available Date: Apr 5, 2016
• Publisher URL: http://www.arquitetura.eesc.usp.br/ocs/index.php/sbqp2011/sbqp2011
• Additional Information: Event Type : Conference