The impact of information technology to facilitate communication and collaboration in Libyan public organisations

Bezweek, SA; Egbu, CO

Abstract

There is evidence that information technology already has significant impact on communication, organisational structures, management and functioning of most organisations. Information Communication Technology (ICT) results in changes to lines of command and authority, and may influence the centralisation or decentralisation of decision making and control systems. New technology, it is argued, typically results in a flatter organisational pyramid and with fewer levels of management required. In the case of new office technology it allows the potential for staff at clerical/operator level to carry out a wider range of functions and to check their own work. The result is a change in the traditional supervisory function and a demand for fewer supervisors. In this paper, a critical review of available literature is presented, which relates to the impact of information technology in facilitating communication and collaboration on communication behaviour in public sector organisations. This is in order to identify deficiencies in the area of study as well as to draw some lessons for future research. The focus is primarily on the effect of information technology in facilitating communication and collaboration in Libyan public sector organisations. Key issues associated with definitions of culture, organisational culture, communication behaviours, information technology, collaboration are presented and discussed. In addition, a critical review and synthesis of related studies on the effect of information technology on communication behaviour of individuals in organisations are addressed. In conclusion, the paper argues that the impact of information technology to facilitate communication and collaboration in communication behaviour in organisational settings is complex. The implications of these complex issues to research strategy and design are also documented together with recommendations for researchers

Citation

Bezweek, S., & Egbu, C. (2010, May). The impact of information technology to facilitate communication and collaboration in Libyan public organisations. Presented at CIB World Congress 2010, The Lowry, Salford Quays, United Kingdom

• Presentation Conference Type: Other
• Conference Name: CIB World Congress 2010
• Conference Location: The Lowry, Salford Quays, United Kingdom
• Start Date: May 10, 2010
• End Date: May 13, 2010
• Publication Date: May 10, 2010
• Deposit Date: Jan 27, 2011
• Publicly Available Date: Apr 5, 2016
• Additional Information: Event Type : Conference