Critical success factors associated with effective knowledge sharing in the provision of floating support services in sheltered housing for the elderly

Egbu, JU; Wood, G; Egbu, CO

Abstract

As the population ages, an increasing number of vulnerable older people are choosing to live in some sort of home, including sheltered housing, extra care sheltered housing and residential care homes. The needs of older people are constantly changing and there is need for long term support. Older people living in sheltered housing with complex needs require access to services with a network of different types of support. Floating support, an initiative by the UK Department of Communities and Local Government through Supporting People Programme, aims to aid people with complex needs and prevent homelessness. Effective sharing of knowledge between supporting housing providers and adult social services can be established through knowledge sharing initiatives. This paper aims to identify the factors that are critical for effective knowledge sharing in providing floating support services for the elderly in sheltered housing. The main contribution of this paper is an extensive review of literature on floating support and critical success factors to knowledge sharing. This paper concludes that trust, motivation, effective communication, shared mindsets, leadership and training are critical for effective knowledge sharing in providing floating support in sheltered housing for the elderly.

Citation

Egbu, J., Wood, G., & Egbu, C. (2010, September). Critical success factors associated with effective knowledge sharing in the provision of floating support services in sheltered housing for the elderly. Presented at 26th Annual ARCOM Conference, Leeds, UK,

• Presentation Conference Type: Other
• Conference Name: 26th Annual ARCOM Conference
• Conference Location: Leeds, UK,
• Start Date: Sep 6, 2010
• End Date: Sep 8, 2010
• Publication Date: Sep 6, 2010
• Deposit Date: Sep 23, 2010
• Publicly Available Date: Apr 5, 2016
• Publisher URL: http://www.arcom.ac.uk/publications/procs/ar2010-0849-0857_Egbu_Wood_and_Egbu.pdf
• Additional Information: Event Type : Conference