S Tyson
Southampton stroke audit: assessing service quality
Tyson, S; Turner, GF
Authors
GF Turner
Abstract
This paper describes and discusses a methodology developed to comprehensively assess the quality of stroke services, the problems faced and how they were overcome. Stroke management was defined and used to carry out a criterion-based process audit, which was combined with surveys of patient satisfaction and the staff’s view of the service they provided.
Citation
Tyson, S., & Turner, G. (1999). Southampton stroke audit: assessing service quality. International Journal of Therapy and Rehabilitation, 6(5), 227-232
| Journal Article Type | Article |
|---|---|
| Publication Date | May 1, 1999 |
| Deposit Date | Apr 7, 2010 |
| Journal | International Journal of Therapy and Rehabilitation |
| Print ISSN | 1741-1645 |
| Publisher | MA Healthcare |
| Peer Reviewed | Peer Reviewed |
| Volume | 6 |
| Issue | 5 |
| Pages | 227-232 |
| Publisher URL | http://www.ijtr.co.uk/ |