Evaluating building performance of public office buildings

Mat Yasin, MF; Egbu, CO

Abstract

There is general acceptance by Facilities Management practitioners that failure to obtain feed back on the building performance can expose the facilities to serious consequences. Evaluating building performance is becoming a necessity in effectively observing the overall perspectives of facilities. However, not every FM organisation performs this exercise on a regular basis. There are many obstacles that prevent the evaluation being conducted effectively such as lack of funds, lack of expertise and awareness of the importance of building maintenance. The implementation of various performance levels in planned maintenance requires not only the standardisation of the condition assessment method, but also the related planning methodology. There are different facilities performance evaluation approaches in practice such as post-occupancy evaluation, usability, users journey, post-occupancy review of building engineering (PROBE) and building performance evaluation to mention but a few. These have their strengths and weaknesses. Through a critical review of extant literature, the paper examines these, and how they all contribute towards keeping the performance of facilities to an acceptable standard. The paper also considers the levels of need for particular evaluation methods from the facilities managers and owners perspectives. The paper concludes that an understanding of the pros and cons of the various evaluation methods is useful and allows effective decision to be arrived at in terms of appropriateness and suitability of an evaluation method.

Citation

Mat Yasin, M., & Egbu, C. Evaluating building performance of public office buildings. Presented at BUHU 9th International Post Graduate Research Conference, Salford Quays, Greater Manchester, UK,

• Presentation Conference Type: Other
• Conference Name: BUHU 9th International Post Graduate Research Conference
• Conference Location: Salford Quays, Greater Manchester, UK,
• End Date: Jan 30, 2009
• Publication Date: Jan 29, 2009
• Deposit Date: Jan 20, 2010
• Publicly Available Date: Jan 20, 2010
• Keywords: facilities management, performance evaluation, offices buildings
• Additional Information: Event Type : Conference