Effectiveness and preferences of anthropomorphic user interface feedback in a PC building context and cognitive load

Murano, P; Ede, C; Holt, PO

Abstract

This paper describes an experiment and its results concerning research that has been going on for a number
of years in the area of anthropomorphic user interface feedback. The main aims of the research have been to
examine the effectiveness and user satisfaction of anthropomorphic feedback in various domains. The
results are of use to all interactive systems designers, particularly when dealing with issues of user interface
feedback design. Currently the work in the area of anthropomorphic feedback does not have any global
conclusions concerning its effectiveness and user satisfaction capabilities. This research is investigating
finding a way for reaching some global conclusions concerning this type of feedback. The experiment
detailed, concerns the specific software domain of software for in-depth learning in the specific context of
PC building. Anthropomorphic feedback was compared against an equivalent non-anthropomorphic
feedback. The results were not statistically significant to suggest one type of feedback was better than the
other. It was also the aim to examine the types of feedback in relation to Cognitive Load Theory. The results
suggest that the feedback types did not negatively affect Cognitive Load.

Citation

Murano, P., Ede, C., & Holt, P. (2008, June). Effectiveness and preferences of anthropomorphic user interface feedback in a PC building context and cognitive load. Presented at 10th International Conference on Enterprise Information Systems, Spain, Barcelona

• Presentation Conference Type: Other
• Conference Name: 10th International Conference on Enterprise Information Systems
• Conference Location: Spain, Barcelona
• Start Date: Jun 12, 2008
• End Date: Jun 16, 2008
• Publication Date: Jun 1, 2008
• Deposit Date: Dec 24, 2009
• Keywords: Anthropomorphism, User interface feedback, Evaluation, Cognitive Load
• Related Public URLs: http://www.iceis.org/iceis2008/
• Additional Information: Event Type : Conference