An Alternative Model for Measuring the Success of IS projects: the GPIS model

Saleh, Y; Alshawi, M

Abstract

Purpose - Aims to present an alternative holistic measurement model, the general practitioner IS (GPIS) measurement model, which assists managers in determining the organisation's state of readiness prior to IS investment. Design/methodology/approach - The model is based on assessing four organisational key elements: IT infrastructure, processes, people and work environment. Findings - Presents a classification of the current IS success measurement approaches. The existing approaches were classified into three categories: product-based, process-based, and general maturity-based. The paper highlighted their shortcomings and explained the need for an alternative holistic model to measure IS success in contributing to the business objectives. This has led to the development of a quick reference model "GPIS" to enable organisations to determine their current and required state of readiness for a particular IS project. Originality/value - The paper presents a novel categorisation of the literature in this field.

Citation

Saleh, Y., & Alshawi, M. (2005). An Alternative Model for Measuring the Success of IS projects: the GPIS model. Journal of Enterprise Information Management, 18(1), 47-63. https://doi.org/10.1108/17410390510571484

• Journal Article Type: Article
• Publication Date: Jan 1, 2005
• Deposit Date: Sep 19, 2007
• Journal: Journal of Enterprise Information Management
• Print ISSN: 1741-0398
• Publisher: Emerald
• Peer Reviewed: Peer Reviewed
• Volume: 18
• Issue: 1
• Pages: 47-63
• DOI: https://doi.org/10.1108/17410390510571484