A New Governance Model for Delivering Digital Policy Agendas: A Case Study of Digital Inclusion Amongst Elderly People in the UK

Hepburn, Paul Anthony

Abstract

TheUKhas,incommonwithmanydevelopedcountries,agrowingelderlypopulation,andwithin this demographic, digital exclusion is now seen as social care issue. This has become a policy challengeforlocalgovernmentthathasanequivocaltrackrecord,frome-governmenttosmartcities, ofimplementingdigitalpolicyagendas.Thisfailurehasbeenattributedtoapolicyimplementation approachrootedinamodelofgovernancethatisnolongerfitforpurpose.Thishasbeenacknowledged by some local policymakers who are now experimenting with new, more cost-effective ways of addressingthischallenge.Thisarticleexamineshowonelocalauthoritydevelopedaprojecttoco-createdigitalapplicationsforelderlypeople.Itpresentsacasestudyofanew,morecollaborative, andinnovativeapproachwithurbanactorswhohavenottraditionallybeeninvolvedindelivering thispolicyagenda.

Citation

Hepburn, P. A. (2018). A New Governance Model for Delivering Digital Policy Agendas: A Case Study of Digital Inclusion Amongst Elderly People in the UK. International Journal of E-Planning Research, 7(3), 36-49. https://doi.org/10.4018/ijepr.2018070103

• Journal Article Type: Article
• Publication Date: Jul 1, 2018
• Deposit Date: Jan 17, 2024
• Journal: International Journal of E-Planning Research
• Print ISSN: 2160-9918
• Electronic ISSN: 2160-9926
• Publisher: IGI Global
• Peer Reviewed: Peer Reviewed
• Volume: 7
• Issue: 3
• Pages: 36-49
• DOI: https://doi.org/10.4018/ijepr.2018070103
• Keywords: Computer Science Applications; Urban Studies; Geography, Planning and Development