Managing User Requirements in Social Housing Upgrading

Awwal, Samira; Tzortzopoulos, Patricia; Kagioglou, Michail; Soliman-Junior, Joao

Abstract

User requirement management is essential to improve value generation in construction projects. Requirements management is also vital in the context of social housing upgrading/retrofit projects, as such projects generally involve a poor consideration of user needs. Design science research is adopted to propose a process model to support the identification of user needs in the social housing upgrade context. Data was gathered through an empirical study carried out in an upgrading project in the UK. The model includes the use of BIM (Building Information Modelling) based tools. The model can help elicit users’ needs and values through a participatory approach and the early inclusion of stakeholders in design decision-making. The process model contributes to an improved approach to managing user requirements, which will promote better value generation through retrofit projects

• Presentation Conference Type: Conference Paper (published)
• Conference Name: 31st Annual Conference of the International Group for Lean Construction
• Start Date: Jun 16, 2023
• End Date: Jul 2, 2023
• Acceptance Date: Jun 26, 2023
• Publication Date: Jun 26, 2023
• Deposit Date: Jul 18, 2024
• Pages: 1072-1081
• Book Title: Proceedings of the 31st Annual Conference of the International Group for Lean Construction
• DOI: https://doi.org/10.24928/2023/0167