Thematic Analysis of British Rehabilitation Centres Clients Reviews 2020 -2024

Lomas, Christopher

Abstract

This study analyses client experiences in UK rehabilitation centres through a thematic analysis of 150 post-2020 reviews. Employing Braun and Clarke’s (2006) framework, verified independent platform data revealed structural and service-related gaps, notably in aftercare and staff-to-patient ratios, crucial for sustaining recovery (Neale et al., 2014).

Key themes include staff support, aftercare, treatment efficacy, cost transparency, mental health integration and facilities. Findings expose gaps in personalised care and ethical concerns regarding private rehab pricing. Recommendations focus on staffing improvements, mental health integration, and structured aftercare. The research contributes to understanding patient-centred care in addiction treatment and highlights systemic gaps requiring urgent reform.

• Journal Article Type: Review
• Acceptance Date: Dec 11, 2024
• Deposit Date: Dec 13, 2024
• Print ISSN: 1465-9891
• Electronic ISSN: 1475-9942
• Publisher: Taylor and Francis
• Peer Reviewed: Peer Reviewed
• Keywords: Thematic analysis, UK rehabilitation centres, addiction treatment, client reviews, staff support, aftercare, treatment efficacy, cost transparency, mental health integration, dual diagnosis, qualitative research, public vs private rehab, patient-centred care, socio-economic disparities