Coming in hot: a qualitative investigation into perceptions of parents and doctors of reasons for the presentation of children with fever to the emergency department in England

Franklin, Courtney; Taylor-Robinson, David; Carrol, Enitan D; Moran, Paul; Carter, Bernie

Abstract

Introduction: Paediatric emergency department (ED) attendances and admissions in England are increasing. Fever is a common presenting problem for these attendances. Anxiety and misperceptions surrounding appropriate management of fever persist among parents. Little evidence exists on the pathways to ED for fever, and doctors’ perceptions of why parents present their child to the ED.

Objectives: To understand perceptions of parents and doctors of the reasons for ED presentation for children (0–18 years) with fever in England.

Design: This forms the first part of a qualitative study, using reflective thematic analysis.

Participants: 15 parents (12 mothers and 3 fathers) who had taken their febrile child to hospital (2015–2023), and 5 ED doctors (4 consultants and 1 resident doctor) who had experienced treating a febrile child in an ED in England.

Methods Semistructured remote (Zoom) interviews were conducted (2022–2023).

Results: Reflexive thematic analysis facilitated investigation into current parental concerns regarding fever and decision-making leading to ED attendance. The overarching theme ‘factors influencing unscheduled care’ comprised four key themes that reflected the complex interplay between factors influencing parental decision-making to seek emergency care, at the individual and wider structural level. These were parental proficiency and experience; social networks and access to services; fever phobia, uncertainty and anxiety; and reassurance. Doctors also acknowledged the importance of these factors, such as reassurance and showing compassion and further indicated a persistent educational gap surrounding fever between doctors and parents.

Conclusions: We widen the evidence base of why parents attend ED for paediatric fever and their perceptions of other health services. Parents face challenges when seeking care and perceived ED as a last resort. Interventions to support parental decision-making and management of fever could help to alleviate these challenges, as well as potentially reducing the demand for emergency care.

• Journal Article Type: Article
• Acceptance Date: Nov 19, 2024
• Online Publication Date: Dec 24, 2024
• Publication Date: 2024-12
• Deposit Date: May 6, 2025
• Publicly Available Date: May 8, 2025
• Journal: BMJ Paediatrics Open
• Print ISSN: 2399-9772
• Electronic ISSN: 2399-9772
• Publisher: BMJ Publishing Group
• Peer Reviewed: Peer Reviewed
• Volume: 8
• Article Number: e003039
• DOI: https://doi.org/10.1136/bmjpo-2024-003039