All Outputs (4)

A dynamic ERP critical failure factors modelling with FCM throughout project lifecycle phases (2015)
Journal Article
Ravansan, A., & Mansouri, T. (2016). A dynamic ERP critical failure factors modelling with FCM throughout project lifecycle phases. Production Planning and Control, 27(2), 65-82. https://doi.org/10.1080/09537287.2015.1064551

Implementation of enterprise resource planning systems (ERPs) is a complex and costly task which usually results in serious failures. Numerous factors affect these projects implementation due to their size, complexity and high chance of failure. Ther... Read More about A dynamic ERP critical failure factors modelling with FCM throughout project lifecycle phases.

A practical model for ensemble estimation of QoS and QoE in VoIP services via fuzzy inference systems and fuzzy evidence theory (2015)
Journal Article
Mansouri, T., Nabavi, A., Ravasan, A., & Ahangarbahan, H. (2016). A practical model for ensemble estimation of QoS and QoE in VoIP services via fuzzy inference systems and fuzzy evidence theory. Telecommunication Systems, 61(4), 861-873. https://doi.org/10.1007/s11235-015-0041-6

Nowadays, there is an increasing number of Voices over IP (VoIP) services offered in telecommunication networks with specific quality requirements. Such requirements impact upon both the objective quality of service (QoS) of the end-to end connection... Read More about A practical model for ensemble estimation of QoS and QoE in VoIP services via fuzzy inference systems and fuzzy evidence theory.

A fuzzy ANP based weighted RFM model for customer segmentation in auto insurance sector (2015)
Journal Article
Ravasan, A., & Mansouri, T. (2015). A fuzzy ANP based weighted RFM model for customer segmentation in auto insurance sector. International Journal of Information Systems in the Service Sector, 7(2), 5. https://doi.org/10.4018/ijisss.2015040105

Data mining has a tremendous contribution for researchers to extract the hidden knowledge and information which have been inherited in the raw data. This study has proposed a brand new and practical fuzzy analytic network process (FANP) based weighte... Read More about A fuzzy ANP based weighted RFM model for customer segmentation in auto insurance sector.

Can organizational structure influence ERP success? (2015)
Journal Article
Ravasan, A., Nabavi, A., & Mansouri, T. (2015). Can organizational structure influence ERP success?. International Journal of Information Systems and Supply Chain Management, 8(1), 3. https://doi.org/10.4018/ijisscm.2015010103

Implementing enterprise resource planning systems is a sophisticated, lengthy and costly process which tends to face serious failure. Though many contributing factors have been cited in the literature, the authors argue that the integrated nature of... Read More about Can organizational structure influence ERP success?.