Information systems failure, politics and the sociology of translation : the problematic introduction of an American computerised reservation system and yield management at French Railways
(2000)
Thesis
Mitev, N. Information systems failure, politics and the sociology of translation : the problematic introduction of an American computerised reservation system and yield management at French Railways. (Thesis). University of Salford
This in-depth cases tudy examinest he troubled introduction of a new computerisedr eservation
system at French Railways. Socrale, based on the American Airlines Sabre system, had a disastrous
beginning.I t wasb adly receivedb y the Frenchp ublic, l...
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