Quality management systems and performance measurement in a public sector organisation
(1999)
Thesis
Hamali, J. Quality management systems and performance measurement in a public sector organisation. (Thesis). University of Salford
Two of the most important issues concerning public sector organisations (PSO) all over the world today is the need to reduce their operating cost whilst at the same time they are required to improve their services. Most countries of the world are l... Read More about Quality management systems and performance measurement in a public sector organisation.