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The implementation of the European Foundation for Quality Management's excellence model in academic units of United Kingdom universities (2004)
Thesis
Davies, J. The implementation of the European Foundation for Quality Management's excellence model in academic units of United Kingdom universities. (Thesis). University of Salford

The aim of this research was to examine how the EFQM Excellence Model implementation process had been conducted in a number of cases in UK University academic units with a view to developing a guidance framework for implementation of the EFQM Excel... Read More about The implementation of the European Foundation for Quality Management's excellence model in academic units of United Kingdom universities.