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The effects of ISO 9001:2000 certification on the internal organisational processes in the local government - the Malaysian context (2012)
Thesis

The number of organisations worldwide certified with the ISO 9001:2000 QMS has
increased dramatically in the last decade. Malaysia, as many other developing nations,
had also experienced a rapid growth in the number of ISO 9000 certified organisati... Read More about The effects of ISO 9001:2000 certification on the internal organisational processes in the local government - the Malaysian context.