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A multi-faceted approach to optimising a complex unplanned healthcare system (2013)
Journal Article
Marshall-Ponting, A., Kobbacy, K., Sapountzis, S., & Kagioglou, M. (2013). A multi-faceted approach to optimising a complex unplanned healthcare system. International Journal of Logistics Systems and Management, 15(2/3), 239-248. https://doi.org/10.1504/IJLSM.2013.053769

Unscheduled and urgent healthcare represents the largest area of activity and cost for the UK’s National Health Service (NHS). Like typical complex systems unplanned care has the features of interdependence and it has structures at different scales t... Read More about A multi-faceted approach to optimising a complex unplanned healthcare system.