All Outputs (2)

Process improvement in facilities management: The SPICE FM approach (2000)
Presentation / Conference
Amaratunga, R., Sarshar, D., & Baldry, D. (2000, November). Process improvement in facilities management: The SPICE FM approach. Presented at Providing Facilities Solutions to Business Challenges – Moving Towards Integrated Resource Management, CIB Working Commission W70, Queensland University of Technology, Brisbane, Australia

Performance evaluation in facilities management: Using the balanced scorecard approach (2000)
Presentation / Conference
Amaratunga, R., & Baldry, D. (2000, August). Performance evaluation in facilities management: Using the balanced scorecard approach. Presented at COBRA 2000 RICS (Construction and Building Research Conference), Royal Naval College, University of Greenwich