All Outputs (12)

Multi-aspectual interview technique (M.A.I.T.) (2005)
Thesis
Kane, S. Multi-aspectual interview technique (M.A.I.T.). (Thesis). University of Salford

This is exploratory research which employs qualitative interview techniques that are built on the foundation of Dooyeweerd's Aspects (1984), which is facilitated here by the Multi-Aspectual Knowledge Elicitation (M.A.K.E) model (Winfield 2(00) and... Read More about Multi-aspectual interview technique (M.A.I.T.).

Identifying the barriers affecting quality in maintenance within Libyan manufacturing organisations (public sector) (2005)
Thesis
Mohamed, O. Identifying the barriers affecting quality in maintenance within Libyan manufacturing organisations (public sector). (Thesis). University of Salford, UK

This research is concerned with understanding a quality management system and its interaction with maintenance management activities within the organisation. The interaction between maintenance and quality, can lead to their integration with produ... Read More about Identifying the barriers affecting quality in maintenance within Libyan manufacturing organisations (public sector).

The impact of information technology on customer service in the Jordanian banking sector (2005)
Thesis
Al Khattab, S. The impact of information technology on customer service in the Jordanian banking sector. (Thesis). University of Salford

During the last two decades the bank marketing literature has been characterised by a concern for service quality and information technology (IT) within the industry. IT and customer service are relatively new `strategic weapons' for banks, both be... Read More about The impact of information technology on customer service in the Jordanian banking sector.

An investigation into customer loyalty and relationship marketing : case UK grocery retailing and telecommunication sectors (2005)
Thesis
Boukhobza, T. An investigation into customer loyalty and relationship marketing : case UK grocery retailing and telecommunication sectors. (Thesis). University of Salford

This research investigates customer loyalty and relationship marketing theories into two different commercial sectors in the UK, namely grocery retailing and telecommunication. The study is divided into two major parts. The first part examines consum... Read More about An investigation into customer loyalty and relationship marketing : case UK grocery retailing and telecommunication sectors.

Generalised proportional intensities models (GPIM) for reliability analysis (2005)
Thesis
Alkali, B. Generalised proportional intensities models (GPIM) for reliability analysis. (Thesis). University of Salford

Stochastic models are developed for the reliability analysis of repairable systems, based upon the non-homogenous Poisson process, as recommended by Ascher and Feingold (1984). In particular, the proportional intensities model (PIM) introduced by Cox... Read More about Generalised proportional intensities models (GPIM) for reliability analysis.

Impediments to the adoption of total quality management (TQM) in Jordanian ISO 9000 series certified manufacturing companies (2005)
Thesis
Al-Madi, F. Impediments to the adoption of total quality management (TQM) in Jordanian ISO 9000 series certified manufacturing companies. (Thesis). University of Salford

Since ISO 9000 was introduced in 1987 there has been a tremendous growth in the number of companies seeking registration to it, both in developed and developing countries. It was found in the literature that few ISO 9000 certificate holders have con... Read More about Impediments to the adoption of total quality management (TQM) in Jordanian ISO 9000 series certified manufacturing companies.

Identifying the barriers of training development in Libyan manufacturing organisations (public sector) (2005)
Thesis
Elferis, M. Identifying the barriers of training development in Libyan manufacturing organisations (public sector). (Thesis). Salford : University of Salford

The need for training may be a result of drives to improve quality, or might be needed as a response to human resource factors. In Libya the need for training is to develop the citizens as a whole in order to become a fully developed country. The... Read More about Identifying the barriers of training development in Libyan manufacturing organisations (public sector).

Regional integration and the dualism of economic and social policy: The dilemma for foreign direct investment and trade over occupational health and safety : a policy re-alignment for the Southern African Development Community [SADC] (2005)
Thesis
Nkowani, Z. Regional integration and the dualism of economic and social policy: The dilemma for foreign direct investment and trade over occupational health and safety : a policy re-alignment for the Southern African Development Community [SADC]. (Thesis). Salford : University of Salford

The central thesis of the study is that social and economic policy are two sides of the same coin and that at the heart of any functional regional integration is the recognition of this dualism. The study takes a critical look at the debate vis-a-vis... Read More about Regional integration and the dualism of economic and social policy: The dilemma for foreign direct investment and trade over occupational health and safety : a policy re-alignment for the Southern African Development Community [SADC].

Regional integration and the dualism of economic and social policy : the dilemma for foreign direct investment and trade over occupational health and safety : a policy re-alignment for the Southern African Development Community [SADC] (2005)
Thesis
Nkowani, Z. Regional integration and the dualism of economic and social policy : the dilemma for foreign direct investment and trade over occupational health and safety : a policy re-alignment for the Southern African Development Community [SADC]. (Thesis). Salford : University of Salford

The central thesis of the study is that social and economic policy are two sides of the same coin and that at the heart of any functional regional integration is the recognition of this dualism. The study takes a critical look at the debate vis-a-... Read More about Regional integration and the dualism of economic and social policy : the dilemma for foreign direct investment and trade over occupational health and safety : a policy re-alignment for the Southern African Development Community [SADC].

The barriers affecting the implementation of quality management system-ISO 9000 in Libyan manufacturing public sector organisations (2005)
Thesis
Sharif, I. The barriers affecting the implementation of quality management system-ISO 9000 in Libyan manufacturing public sector organisations. (Thesis). University of Salford

The number of organisations with ISO 9000 certification over the world has increased dramatically in the last decade in developed and developing nations. The new standard ISO 9001:2000 is a way for an organisation to manage internal and external... Read More about The barriers affecting the implementation of quality management system-ISO 9000 in Libyan manufacturing public sector organisations.

Identifying and assessing an enabler for achieving high performance : middle management support for improvement (2005)
Thesis
Uden, L. Identifying and assessing an enabler for achieving high performance : middle management support for improvement. (Thesis). Salford : University of Salford

"From Wall Street to Washington, from boardrooms to union halls, -what anybody with power is most scared of is change. Any kind of change. " Lee lacocca, Former President, Ford Motor Corp. and Chrysler Corp. (Quoted in O'Toole, 1995) The... Read More about Identifying and assessing an enabler for achieving high performance : middle management support for improvement.

Analysis and selection of supply chain contracts : a supplier's perspective (2005)
Thesis
Wang, H. Analysis and selection of supply chain contracts : a supplier's perspective. (Thesis). Salford : University of Salford

A supply contract, which achieves the optimal performance for the buyer or the supply chain as a whole, does not necessarily maximize the supplier’s expected profit. Therefore, it is important to understand the impacts of supply contracts and their... Read More about Analysis and selection of supply chain contracts : a supplier's perspective.