Effective implementation of total quality management within the Nigerian construction industry
(2019)
Thesis
Ahaotu, S. (in press). Effective implementation of total quality management within the Nigerian construction industry. (Thesis). University of Salford
Today’s commercial environment demands the adoption of Total Quality Management (TQM), which a managerial approach that aims to achieve customer satisfaction and global competitiveness. Therefore, TQM is a systematic approach that views quality as th... Read More about Effective implementation of total quality management within the Nigerian construction industry.