All Outputs (2)

Access to GP services supported by IT infrastructure readiness: Analysing publically available GP practice data (2013)
Presentation / Conference
Lengu, D., Sapountzis, S., Smith, R., Kagioglou, M., & Kobbacy, K. (2013, July). Access to GP services supported by IT infrastructure readiness: Analysing publically available GP practice data. Presented at 5th European Conference on Intelligent Management Systems in Operations, Salford

The overuse of hospital accident and emergency (A&E) departments has long been an issue ofconcern in most Western countries. Patients who attend A&E with non-urgent needs consume limitedA&E resources and they may impede access for other patients wit... Read More about Access to GP services supported by IT infrastructure readiness: Analysing publically available GP practice data.

A multi-faceted approach to optimising a complex unplanned healthcare system (2013)
Journal Article
Marshall-Ponting, A., Kobbacy, K., Sapountzis, S., & Kagioglou, M. (2013). A multi-faceted approach to optimising a complex unplanned healthcare system. International Journal of Logistics Systems and Management, 15(2/3), 239-248. https://doi.org/10.1504/IJLSM.2013.053769

Unscheduled and urgent healthcare represents the largest area of activity and cost for the UK’s National Health Service (NHS). Like typical complex systems unplanned care has the features of interdependence and it has structures at different scales t... Read More about A multi-faceted approach to optimising a complex unplanned healthcare system.