The development of a safety and quality culture assessment tool from a longitudinal, mixed method research journey
(2018)
Journal Article
Taylor, J., & Rostron, K. (2018). The development of a safety and quality culture assessment tool from a longitudinal, mixed method research journey. Worldwide Hospitality and Tourism Themes, 10(3), 313-329. https://doi.org/10.1108/whatt-02-2018-0006
Purpose The purpose of this paper is to describe the 16-year research and development journey of the Culture Excellence assessment tool, which is used widely to assess safety and quality culture in the food industry. It is the third article in a the... Read More about The development of a safety and quality culture assessment tool from a longitudinal, mixed method research journey.