University lecturers and emotional labour : impacting our
customers
Presentation / Conference
customers. Poster presented at Education in a Changing Environment (ECE) 6th International Conference, Creativity and Engagement in Higher Education, University of Salford, Greater Manchester, UK
Dr Simon Cassidy's Outputs (42)
Development of the Web Users Self-Efficacy scale (WUSE)
Presentation / Conference
Eachus, P., & Cassidy, S. Development of the Web Users Self-Efficacy scale (WUSE). Presented at Education in a Changing Environment, University of Salford, UKThe aim of this research was to develop a scale that could evaluate an individual’s confidence in using the Internet. Web-based resources are becoming increasingly important within higher education and it is therefore vital that students and staff fe... Read More about Development of the Web Users Self-Efficacy scale (WUSE).