Mr Philip Martin P.Martin5@salford.ac.uk
Research Fellow
Sanctions, Support and Service Leavers: Experiences of the UK social security system in transition
People Involved
Joe Pardoe
Prof Lisa Scullion l.scullion@salford.ac.uk
Professor
Dr David Young D.H.J.Young@salford.ac.uk
Research Fellow
Building relationships of trust? The experiences of military veterans claiming ‘interface first’ Universal Credit (2025)
Journal Article
Trust is a central consideration when understanding the administration of social security benefits and interactions between the Department for Work and Pensions (DWP) and claimants, which is increasingly digitalised. While this can have administrativ... Read More about Building relationships of trust? The experiences of military veterans claiming ‘interface first’ Universal Credit.