Outputs (2)

Social media and culture clash: Examining cultural influence on Facebook crisis communication in Botswana (2023)
Journal Article
Simon, C. (2023). Social media and culture clash: Examining cultural influence on Facebook crisis communication in Botswana. ESSACHESS - Journal for Communication Studies, 42(2), 30-42. https://doi.org/10.36615/jcsa.v42i2.2468

Multicultural crisis communication in Botswana has become complex due to the country’s various ethnicities and cultures. Facebook remains a dominant communication platform, but traditional media is also used to cover organisational exigencies. Howeve... Read More about Social media and culture clash: Examining cultural influence on Facebook crisis communication in Botswana.

Behind the scenes: A critical discourse analysis of Botswana government power plays on Facebook during two post-millennial state-owned organizational crises (2023)
Journal Article
Simon, C., Rees, S., & Thomas, R. (2023). Behind the scenes: A critical discourse analysis of Botswana government power plays on Facebook during two post-millennial state-owned organizational crises. Public Relations Inquiry, 12(3), 321-341. https://doi.org/10.1177/2046147x231200891

This article examines Facebook posts in Botswana to determine how government public relations (PR) practitioners used language to help protect the reputation of two state-owned agencies during times of crisis. For insufficiently prepared PR practitio... Read More about Behind the scenes: A critical discourse analysis of Botswana government power plays on Facebook during two post-millennial state-owned organizational crises.