Outputs (244)

Delay time modelling (2008)
Book Chapter
Wang, W. (2008). Delay time modelling. In K. Kobbacy, & D. Murthey (Eds.), Complex system maintenance handbook (345-372). Springer

Concept of sustainable development in regions (2008)
Book Chapter

System dynamics advances strategic economic transition planning in a developing nation (2008)
Book Chapter

Statistical analysis of the effectiveness of the FIFA World Rankings (2007)
Book Chapter
McHale, I., & Davies, S. (2007). Statistical analysis of the effectiveness of the FIFA World Rankings. In J. Albert, & R. Koning (Eds.), Statistical Thinking in Sports (77-89). CRC Press

Internet usage distribution strategies within the sector of Polish insurance companies (2007)
Book Chapter
Rembielak-Vitchev, G., Rutkowska, M., & Lazorko, K. (2007). Internet usage distribution strategies within the sector of Polish insurance companies. In Prace Naukowe Wyzszej Szkoly Oficerskiej Wojsk ladowych im. Gen. Tadeusza Kosciuszki (21-28). Wrocław

Characteristics of contemporary pension systems of selected European Union countries (2007)
Book Chapter

Evolution of the European Union ecological policy in the environmental programs actions (2007)
Book Chapter

Pension insurances in Great Britain (2007)
Book Chapter

Philosophical trends: tracking changes and measuring useful epistemologies. Managing worldwide operations and communications with information technology (2007)
Book Chapter
Burke, M. (2007). Philosophical trends: tracking changes and measuring useful epistemologies. Managing worldwide operations and communications with information technology. In M. Khosrow-Pour (Ed.), Managing worldwide operations and communications with information technology. IGI Publishing

Managing the visitor's experience through internal marketing (2007)
Book Chapter
Leighton, D., & Varey, R. (2007). Managing the visitor's experience through internal marketing. In S. Kusluvan (Ed.), Managing employee attitudes and behaviours in the tourism and hospitality industry (415-432). Nova Publishers

There are many issues to face in taking the step forward in managing visitor experience rather than managing employee tasks. Taking the principles of internal marketing as a management strategy recognises that this requires particular emphasis on the... Read More about Managing the visitor's experience through internal marketing.