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The effects of luxury restaurant environments on diners’ emotions and loyalty : incorporating diner expectations into an extended Mehrabian-Russell model (2015)
Journal Article
Chen, A., Peng, N., & Hung, K. (2015). The effects of luxury restaurant environments on diners’ emotions and loyalty : incorporating diner expectations into an extended Mehrabian-Russell model. International Journal of Contemporary Hospitality Management, 27(2), 236-260. https://doi.org/10.1108/IJCHM-07-2013-0280

Purpose: This paper aims to examine diners’ luxury restaurant consumption behavior by incorporating diner expectations into a modified Mehrabian–Russell model. Consumers dine at luxury restaurants for reasons beyond fulfilling basic needs. However, l... Read More about The effects of luxury restaurant environments on diners’ emotions and loyalty : incorporating diner expectations into an extended Mehrabian-Russell model.

Productivity and efficiency estimation : a semiparametric stochastic cost frontier approach (2015)
Journal Article
Sun, K., Kumbhakar, S., & Tveterås, R. (2015). Productivity and efficiency estimation : a semiparametric stochastic cost frontier approach. European Journal of Operational Research, 245(1), 194-202. https://doi.org/10.1016/j.ejor.2015.03.003

This paper proposes a flexible stochastic cost frontier panel data model where the technology parameters are unknown smooth functions of firm- and time-effects, which non-neutrally shift the cost frontier. The model decomposes inefficiency into firm... Read More about Productivity and efficiency estimation : a semiparametric stochastic cost frontier approach.

Managing salespeople strategically when promoting new products : incorporating market orientation into a sales management control framework (2015)
Journal Article
products : incorporating market orientation into a sales management control framework. Industrial Marketing Management, 47, 147-155. https://doi.org/10.1016/j.indmarman.2015.02.041

Salespeople play a pivotal role in promoting new products. Therefore, managers need to know what control mechanism (i.e., output-based control, behavior-based control, or knowledge-based control) can improve their salespeople's new product sales perf... Read More about Managing salespeople strategically when promoting new products : incorporating market orientation into a sales management control framework.

Ecstasi project : Using technology to encourage creativity in the assessment process (2015)
Presentation / Conference
Kutar, M., Griffiths, M., & Wood, J. (2015, March). Ecstasi project : Using technology to encourage creativity in the assessment process. Presented at UK Academy for Information Systems (UKAIS) 2015, Oxford, UK

The notion of creativity has attracted increasing attention in Higher Education in recent years, and is seen to be of importance in a variety of disciplines, not just those which are closely associated with the creative industries. This provides a ch... Read More about Ecstasi project : Using technology to encourage creativity in the assessment process.