The business value of BIM for asset owners : a cross case analysis

Munir, MY; Kiviniemi, A; Jones, S; Finnegan, S

Abstract

Purpose – The purpose of this paper is to investigate and identify the activity systems
that drive Building Information Modelling (BIM) business value in Asset Management
(AM). The utilisation of BIM has widened in scope, functionality, flexibility and
interoperability to support the AM business process. However, research concerning BIM
business value in AM has been inadequate despite its considerable potential and
significance in the attainment of organisational objectives. The realisation of BIM
business value requires a concerted effort by the asset owner to be able to determine and
appraise the critical activities that drive business value in AM.
Design/methodology/approach – The study adopted a qualitative research approach
based on a multi-case study strategy that aimed to identify the key business processes
that drive BIM business value in AM. The study involved a three-stage research design
using interviews and document analysis to facilitate a cross-case analysis from the
perspective of the activity systems and dimensions of BIM governance.
Findings – The paper identified six critical activity systems that drive BIM business value
for an asset owner: BIM strategy, contract management, lifecycle management,
maintenance management, work-order management and value realisation management.
The study found that the most developed activity system is the BIM strategy, and the least
is value realisation management across all cases. Also, the paper points out that the most
proficient BIM governance dimension is Process, and the least is People across the three
cases. The study noted that the ability of an asset owner to realise BIM business value has
maturity undertones and that the asset owner could derive BIM business value, if the six
activity systems are effectively executed and continuously improved to an advanced stage
of maturity.
Originality – An original contribution of the study is the development of the
understanding of asset owners in relation to the discovery of key activity systems that
drive BIM business value in AM. Another significant contribution of this paper is the
demonstration of a novel approach to evaluate organisational maturity of asset owners
from the perspectives of the activity systems and BIM governance dimensions of people,
process and technology.

Citation

Munir, M., Kiviniemi, A., Jones, S., & Finnegan, S. (2020). The business value of BIM for asset owners : a cross case analysis. Journal of Facilities Management, 18(5), 469-486. https://doi.org/10.1108/JFM-06-2020-0037

• Journal Article Type: Article
• Acceptance Date: Jul 29, 2020
• Online Publication Date: Aug 26, 2020
• Publication Date: Aug 26, 2020
• Deposit Date: Jul 29, 2020
• Publicly Available Date: Sep 2, 2020
• Journal: Journal of Facilities Management
• Print ISSN: 1472-5967
• Publisher: Emerald
• Volume: 18
• Issue: 5
• Pages: 469-486
• DOI: https://doi.org/10.1108/JFM-06-2020-0037
• Publisher URL: https://doi.org/10.1108/JFM-06-2020-0037
• Related Public URLs: https://www.emerald.com/insight/publication/issn/1472-5967
• Additional Information: Access Information : This author accepted manuscript is deposited under a Creative Commons Attribution Non-commercial 4.0 International (CC BY-NC) licence. This means that anyone may distribute, adapt, and build upon the work for non-commercial purposes, subject to full attribution. If you wish to use this manuscript for commercial purposes, please contact [e-mail]