ERP performance triangle : exploring the interplay between benefits realisation management, project governance, and project success

Mohamad, MRA; Sultan, A

Abstract

The current study aim to explore the trio interplay ERP’s Benefits realisation, project governance, and project success in Oil corporations in Gulf. Using a set of 12 qualitative semi-structured interviews, an interpretative study has addressed senior management’s perspective in the Kuwait Petroleum Corporation. At the corporate level, our findings show that managing ERP project benefits enhances corporate strategic goals and overall success. At the project level, we have revealed a relationship between benefits realisation, decision making, bottom-up governance between project managers and project members.

Citation

Mohamad, M., & Sultan, A. (2018, September). ERP performance triangle : exploring the interplay between benefits realisation management, project governance, and project success. Presented at British Academy of Management Conference 2018 : e-Business & e-Government Track, Bristol, UK

• Presentation Conference Type: Other
• Conference Name: British Academy of Management Conference 2018 : e-Business & e-Government Track
• Conference Location: Bristol, UK
• Start Date: Sep 4, 2018
• End Date: Sep 6, 2018
• Publication Date: Sep 4, 2018
• Deposit Date: Sep 28, 2018
• Publicly Available Date: May 20, 2019
• Publisher URL: http://conference.bam.ac.uk/BAM2018/htdocs/conference_papers.php?track_name=e-Business and e-Government
• Related Public URLs: http://conference.bam.ac.uk/BAM2018/htdocs/index.php; http://conference.bam.ac.uk/BAM2018/htdocs/search.php?keyword=Mostafa+Mohamad&select_track=&select_paper_type=
• Additional Information: Additional Information : Proceedings ISBN: 9780995641310, paper number 1024; Event Type : Conference