Resistance to change : the human dimension

Stonehouse, DP

Abstract

In this article, the author will examine how change can affect
individuals, both staff and patients, and how resistance to change
can be managed to enable organisations to be successful. Support workers are at the forefront of change. Where there are any changes within an organisation, or of service delivery, support
workers will be directly affected by it. They are the ones who will
be closely involved in the implementation of the change and
also the frontline staff who are left to manage the new situation
or working practice. More importantly, patients and clients will
be directly affected by any changes that occur. It is therefore
important for support workers to have an understanding of how
change is implemented and to recognise why people are resistant
to it.

Citation

Stonehouse, D. (2012). Resistance to change : the human dimension. British Journal of Healthcare Assistants, 6(9), 456-457. https://doi.org/10.12968/bjha.2012.6.9.456

• Journal Article Type: Article
• Online Publication Date: Aug 16, 2013
• Publication Date: Jan 1, 2012
• Deposit Date: Apr 6, 2018
• Journal: British Journal of Healthcare Assistants
• Print ISSN: 1753-1586
• Electronic ISSN: 2052-4420
• Publisher: MA Healthcare
• Volume: 6
• Issue: 9
• Pages: 456-457
• DOI: https://doi.org/10.12968/bjha.2012.6.9.456
• Publisher URL: http://dx.doi.org/10.12968/bjha.2012.6.9.456
• Related Public URLs: https://www.magonlinelibrary.com/toc/bjha/current