Examining potential benefits and challenges associated with the Internet of Things integration in supply chains

Haddud, A; DeSouza, AR; Khare, A; Lee, H

Abstract

Purpose
The Internet of Things (IoT) is expected to have a huge impact on businesses and, especially, the way we think about supply chain management. However, there is still a paucity of studies on the impact of IoT adoption on supply chains and on different aspects of the business in general. The research aims to examine the perception of the academic community of the impact of the Internet of Things (IoT) adoption in organizational supply chains with a view to verify potential key benefits and challenges existent in the literature. The research presents the impact on an organization along with the impact across its entire supply chain.

Design/methodology/approach
Data was collected through the use of an online survey and 87 participants completed the survey. Participants were mainly from the academic community and were university scholars based in different countries located in six continents. Participants were authors, or co-authors, of academic papers published in the Decision Science Institute 2015 and 2016 annual conference proceedings, the 21st International Symposium of Sustainable Transport and Supply Chain Innovations, the Supply Chain Management : An International Journal 2016 issues, and the Operations and Supply Chain Management : an International Journal 2016 issues.

Findings
We were able to confirm the significance of some of the examined potential benefits to individual organizations and their entire supply chains. However, the study identified other potential benefits that were not seen as a direct impact of IoT adoption. Most of the examined potential benefits were found to contribute to a number of critical success factors for implementing successful supply chain management. We were also able to confirm that some of the examined potential challenges were still perceived as key hinders to IoT adoption but examined potential challenges were not seen as hurdles to IoT adoption.

Originality/value
To our best knowledge, this is the first study of its kind. Although some literature attempted to provide an overview about the IoT management, no study has specifically explored potential benefits and challenges related to the adoption of IoT in supply chains and ranked them based on their significance. The results can be beneficial to; academic scholars interested in the researched topic, business professionals, organizations within different sectors, and any other party interested in understanding more about the impact of adopting IoT on supply chain management.

Citation

Haddud, A., DeSouza, A., Khare, A., & Lee, H. (2017). Examining potential benefits and challenges associated with the Internet of Things integration in supply chains. Journal of Manufacturing Technology Management, 28(8), 1055-1085. https://doi.org/10.1108/jmtm-05-2017-0094

• Journal Article Type: Article
• Acceptance Date: Aug 24, 2017
• Online Publication Date: Oct 2, 2017
• Publication Date: Oct 2, 2017
• Deposit Date: Oct 31, 2017
• Publicly Available Date: Oct 31, 2017
• Journal: Journal of Manufacturing Technology Management
• Print ISSN: 1741-038X
• Publisher: Emerald
• Volume: 28
• Issue: 8
• Pages: 1055-1085
• DOI: https://doi.org/10.1108/jmtm-05-2017-0094
• Publisher URL: http://dx.doi.org/10.1108/jmtm-05-2017-0094
• Related Public URLs: http://www.emeraldinsight.com/loi/jmtm
• Additional Information: Access Information : This article is © Emerald Group Publishing and permission has been granted for this version to appear here (VoR available at http://www.emeraldinsight.com/doi/full/10.1108/JMTM-05-2017-0094). Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited.