Organizational citizenship behavior, identification, psychological contract and leadership frames : the example of primary school teachers in Taiwan

Nguyen, B; Chang, K; Rowley, C; Japutra, A

Abstract

Purpose (mandatory) The study examines organizational citizenship behavior (OCB) by combining two heterogeneous perspectives, integrating OCB-related factors at work using both personal and organizational perspectives, thus contributing to our knowledge of OCB.
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Design/methodology/approach (mandatory) Two studies are conducted using surveys in Taiwan with a snowball sampling technique to enlarge participation. Study 1 analyzes the relationships between organizational identification, expected psychological contract, perceived psychological
contract and OCB. Study 2 analyzes the relationship between OCB and principals’ (or head teachers’) leadership frames.
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Findings (mandatory) Study 1 finds that organizational identification is an antecedent of OCB and that expected psychological contract moderates the organizational identification-OCB relationship. Study 2 finds that the symbolic leadership frame is the only antecedent of OCB and that different leadership frames influence each other in predicting OCB. Expected psychological contract is found
to moderate the organizational identification-OCB relationship, indicating that primary school teachers’ with higher levels of expected psychological contract are more likely to demonstrate OCB at school. Interestingly, perceived psychological contract did not demonstrate such a moderating effect.
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Originality/value (mandatory) The study makes three contributions. First, we analyze composite OCB via Identity and Psychological Contract theories (Study 1). Second, we scrutinize specific aspects of OCB via Leader-Member-Exchange and Leadership Frame theories. These aspects
include assisting colleagues, job commitment, working morale and non-selfish behavior (Study 2). Third, we increase understanding of primary school teachers' OCB, discussing important implications for school principals and human resource managers as well as perhaps others in similar
sectors.
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Key words: Organizational Citizenship Behavior; Leadership; Identification; Psychological Contract; Primary School Teachers; Principals.

Citation

Nguyen, B., Chang, K., Rowley, C., & Japutra, A. (2016). Organizational citizenship behavior, identification, psychological contract and leadership frames : the example of primary school teachers in Taiwan. Asia-Pacific Journal of Business Administration, 8(3), 260-280. https://doi.org/10.1108/APJBA-01-2016-0010

• Journal Article Type: Article
• Acceptance Date: Apr 27, 2016
• Online Publication Date: Sep 5, 2016
• Publication Date: Sep 5, 2016
• Deposit Date: Apr 28, 2016
• Publicly Available Date: Sep 27, 2017
• Journal: Asia-Pacific Journal of Business Administration
• Print ISSN: 1757-4323
• Electronic ISSN: 1757-4323
• Publisher: Emerald
• Volume: 8
• Issue: 3
• Pages: 260-280
• DOI: https://doi.org/10.1108/APJBA-01-2016-0010
• Publisher URL: http://dx.doi.org/10.1108/APJBA-01-2016-0010
• Related Public URLs: http://www.emeraldinsight.com/journal/apjba