HR practice, organisational commitment & citizenship
behaviour in Taiwan

Chang, K; Nguyen, B; Cheng, K; Kuo, C; Lee, L

Abstract

Purpose (mandatory) The study examines the relationships between HR practice (four aspects),
organisational commitment and citizenship behaviour at primary schools in Taiwan. The four HR
aspects include: (1) recruitment and placement (RP), (2) teaching, education and career
development (TEC), (3) support, communication and retention (SCR), and (4) performance and
appraisal (PA).
Design/methodology/approach (mandatory) With the assistance from the school HR managers and
using an anti-common method variance strategy, research data from 568 incumbent teachers in
Taiwan are collected, analysed and evaluated.
Findings (mandatory) Different from prior studies, highlighting the merits of HR practice, the study
discovers that HR practice may not necessarily contribute to citizenship behaviour. Teachers with
positive perceptions of RP and TEC are more likely to demonstrate citizenship behaviour, whereas
teachers with positive perceptions of SCR and PA are not. In addition, the study finds three
moderators: affective organisational commitment (AOC), rank of positions, and campus size. The
analysis shows that teachers with more AOC, higher positions and from smaller campus are more
likely to demonstrate OCB.
Originality/value (mandatory) The study provides a closer look at the HR-OCB relationship in
Taiwan. It reveals that a positive perception of HR practice may not necessarily contribute to OCB
occurrence. In addition, the results indicate that teachers have different views about varying HR
aspects. Specifically, aspects of recruitment and placement and teaching, education and career
development receive relatively higher levels of positive perception, whereas aspects of SCR and PA
receive relatively lower levels of positive perception. Questions arise as to whether HR practice
may lead to more OCB at primary schools. If this statement is true, school managers shall think
further of how to promote OCB using other policies, rather than relying on the HR practice
investigated here.

Citation

behaviour in Taiwan. Employee Relations, 38(6), https://doi.org/10.1108/ER-12-2015-0218

• Journal Article Type: Article
• Acceptance Date: Jun 9, 2016
• Publication Date: Sep 21, 2016
• Deposit Date: Mar 22, 2016
• Publicly Available Date: Sep 27, 2017
• Journal: Employee Relations
• Print ISSN: 0142-5455
• Publisher: Emerald
• Volume: 38
• Issue: 6
• DOI: https://doi.org/10.1108/ER-12-2015-0218
• Publisher URL: http://dx.doi.org/10.1108/ER-12-2015-0218
• Related Public URLs: http://www.emeraldinsight.com/loi/er