Counterproductive behaviour at work: An investigation into reduction strategies

Chang, K; Smithkrai, C

Abstract

The present study examined the interrelation of personality characteristics,organizational justice, organizational citizenship behaviour (OCB), and counterproductive
work behaviour (CWB). An anonymous questionnaire survey was
conducted, with 1662 participants representing a wide variety of jobs across heterogeneous organizations in Thailand. Statistical analysis indicated that CWB can
be predicted by the following personality characteristics; conscientiousness,agreeableness, self-esteem, extraversion, neuroticism and openness to experience.
Moderation analysis discovered that the association between personality characteristics and CWB is moderated by three factors; distributive justice, interactional justice and
OCB. Structural Equation Modelling was adopted in order to examine the efficacy of the identified moderators, and revealed that interactional justice has the strongest
moderating effect, followed by distributive justice and finally OCB. Implications of the findings to organizational management and personnel practitioners are discussed
accordingly, including; that the occurrence of CWB could be reduced through the implementation of organizational justice enhancement policies; and that the prevalence
of OCB atmosphere at work could also help alleviate the impact of personality characteristics on CWB.

Citation

Chang, K., & Smithkrai, C. (2010). Counterproductive behaviour at work: An investigation into reduction strategies. International Journal of Human Resource Management, 21(8), 1272-1288. https://doi.org/10.1080/09585192.2010.483852

• Journal Article Type: Article
• Publication Date: Jan 1, 2010
• Deposit Date: Apr 15, 2013
• Journal: The International Journal of Human Resource Management
• Print ISSN: 0958-5192
• Publisher: Routledge
• Peer Reviewed: Peer Reviewed
• Volume: 21
• Issue: 8
• Pages: 1272-1288
• DOI: https://doi.org/10.1080/09585192.2010.483852
• Publisher URL: http://dx.doi.org/10.1080/09585192.2010.483852
• Related Public URLs: http://www.tandfonline.com/loi/rijh20