The critical success factors for knowledge sharing behaviour among Malaysian undergraduate students

Sulaiman, NIS

Abstract

This research investigates the critical success factors of knowledge sharing behaviour among
Malaysian undergraduate students. Each university has their own method in
delivering knowledge to their undergraduates, but occasionally there would still to met the
requirement of students and this had not received . The research question is: what makes
knowledge sharing behaviour successful among two Malaysian undergraduate communities in
Manchester, United Kingdom and Kuala Lumpur, Malaysia? The aim of this research is to
identify the critical success factors for effective knowledge sharing behaviour among
Malaysian undergraduate students.
On that basis, this research identifies how Malaysian undergraduate students are using Web
2.0 applications and other media for knowledge sharing behaviour. For a pilot study,
document web archives are searched. A pilot study was conducted as a preliminary research.
The pilot study identified the types and mediums of knowledge shared among Malaysian
undergraduate students from the perspective of community leaders. Moreover, challenges and
difficulties in handling the community members of knowledge sharing behaviour have been
identified. The target interviewees are student leaders in a student community representing
Malaysian undergraduate students.
The second data collection has investigated done using weblogs for each study through
content analysis. From the analysis of the main data collection, the researcher has identified
the success factors using relevant theories. The main theory that was use is Knowledge
Sharing Behaviour theory which has been adapted from four main theories. The research
method in the main data collection was content analysis and online questionnaire survey.
The creation model which identifies the critical success factors in knowledge sharing (KS)
methods among Malaysian undergraduate students is then presented as the main contribution
of this research.

Citation

Sulaiman, N. The critical success factors for knowledge sharing behaviour among Malaysian undergraduate students. (Thesis). Salford : University of Salford

• Thesis Type: Thesis
• Deposit Date: Oct 3, 2012
• Award Date: Jan 1, 2010