Social networking approach for building trust in e-commerce

Saraee, MH; Shahghlian, A; Mazrooei, P

Abstract

E-commerce has played a major role for most business functions in today's competitive enterprises. In general, E-commerce has enabled online transactions while the most important factor in a transaction between two individuals is the degree of trust between them. This trust has an important role on making decision to carry on a business or not. At the same time, social network gives us the tool to model the whole society having online transactions. In this paper, the author used the facilities provided by social network to illustrate a better way for decision making of which transaction have the most trust benefiting both parties involved. To this end, the author proposed approach including clustering on the individual nodes to become grouped by a significant degree of trust between them. Based on the clustering and the degree of trust, authors proposed a method to compute the degree of success in a transaction for each pair of nodes.

Citation

Saraee, M., Shahghlian, A., & Mazrooei, P. (2010). Social networking approach for building trust in e-commerce. Journal of communication and computer, 7(6), 49-53

• Journal Article Type: Article
• Publication Date: Jun 1, 2010
• Deposit Date: Oct 26, 2011
• Journal: Journal of Communication and Computer
• Print ISSN: 1548-7709
• Peer Reviewed: Peer Reviewed
• Volume: 7
• Issue: 6
• Pages: 49-53
• Related Public URLs: http://www.davidpublishing.com/davidpublishing/journals/J4/cc2011/tongxun2011/496.html