K Thompson
An investigation of the relationship between public transport performance and destination satisfaction
Thompson, K; Schofield, PS
Authors
PS Schofield
Abstract
The availability and perceived quality of local transport at tourist destinations has latterly been established as exercising an influence on visitor experience, overall satisfaction and repeat visitation. The dimensions of urban public transport performance used by overseas visitors to evaluate quality and their relative contribution to overall destination satisfaction are investigated by this paper for the case of Greater Manchester. It is concluded that the influence of public transport’s ease of use on destination satisfaction is greater than the influence of efficiency and safety. Overall, however, perceived performance of the public transport system has only a minor influence on destination satisfaction.
Citation
Thompson, K., & Schofield, P. (2007). An investigation of the relationship between public transport performance and destination satisfaction. Journal of Transport Geography, 15(2), 136-144. https://doi.org/10.1016/j.jtrangeo.2006.11.004
Journal Article Type | Article |
---|---|
Publication Date | Mar 1, 2007 |
Deposit Date | Oct 16, 2007 |
Journal | Journal of Transport Geography |
Print ISSN | 0966-6923 |
Publisher | Elsevier |
Peer Reviewed | Peer Reviewed |
Volume | 15 |
Issue | 2 |
Pages | 136-144 |
DOI | https://doi.org/10.1016/j.jtrangeo.2006.11.004 |
Downloadable Citations
About USIR
Administrator e-mail: library-research@salford.ac.uk
This application uses the following open-source libraries:
SheetJS Community Edition
Apache License Version 2.0 (http://www.apache.org/licenses/)
PDF.js
Apache License Version 2.0 (http://www.apache.org/licenses/)
Font Awesome
SIL OFL 1.1 (http://scripts.sil.org/OFL)
MIT License (http://opensource.org/licenses/mit-license.html)
CC BY 3.0 ( http://creativecommons.org/licenses/by/3.0/)
Powered by Worktribe © 2024
Advanced Search